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Tasmanian Elder Abuse Helpline – 1800 441 169
The Tasmanian Elder Abuse Helpline is staffed from 9am to 5pm Monday to Friday by sensitive and knowledgeable people who can give you information and direct you to appropriate services. It is operated by Advocacy Tasmania on behalf of the Tasmanian Government.
If you believe you or anyone you know may be experiencing elder abuse, you can call the Tasmanian Elder Abuse Helpline on 1800 441 169 or text 0457 806 963.
Advocacy Tasmania- 1800 005 131
As well as operating the Elder Abuse Helpline, Advocacy Tasmania aims to protect the rights of older people receiving aged care services in residential aged care facilities or in their own home by helping them be heard and understood.
Senior Assist – 1300 366 611 and ask for Senior Assist
Tasmania Legal Aid operates Senior Assist, which offers free and confidential assistance to people across the State who are over the age of 65 (or over the age of 50 if aboriginal or Torres Strait Islander) and worried about or experiencing elder abuse. This is an integrated legal and support service, with case managers working alongside lawyers. To book, ring 1300 366 611 and ask for Senior Assist.
COTA Tasmania
Tasmania Legal Aid partners with COTA Tasmania to provide a free legal clinic for older people with concerns about any legal matter, including elder abuse. The Hobart clinics operate between 10am and 12 noon on the first Wednesday of the month, while the Launceston clinics are on the third Thursday of every month, again from 10am to 12 noon.
To book a face-to-face or telephone appointment, please email admin@cotatas.org.au or ring 03 6231 3265.
Care Finder
COTA Tasmania’s Care Finders program is a free and friendly community service. We offer guidance through the Aged Care system for those experiencing challenges and have circumstances that make it difficult to navigate alone. We are here to work alongside you to access Aged Care and other support services.
Please contact our Intake Team on 1800 518 048 during office hours Monday to Friday, or email carefinder@cotatas.org.au
Elder Relationship Service
The Elder Relationship Service, run by Relationships Australia (Tasmania)offers a safe, supportive space for people aged 65+ and their families, carers, or friends, including those experiencing or at risk of elder abuse. It’s a free service operating in Hobart Launceston and Devonport.
It can help prevent or resolve conflict, provide a safe space for difficult conversations, address elder abuse, and improve relationships. Trained counsellors and mediators guide conversations with care, supporting everyone to feel heard and able to plan for the future.
To find out more information, or to book an appointment call 1300 364 277.